Frequent Questions about UniPapers.net

Have a question about our company? Check out the compilation of answers below! And if you have any other inquiries, you can always reach out to our support team—we will respond right away.

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General Information

What services do you offer?

Our company provides assistance with various types of academic tasks. UniPapers.net’s team of qualified experts is ready to help you with an assignment in any subject within the required deadline.

Is your service safe to use?

Yes, our service is completely safe to use. We use advanced encryption software to secure all data transfers and guarantee complete confidentiality of client details. We also don’t disclose your data to anyone, even the expert working with you.

What payment methods do you accept?

You have several payment options for your order, including VISA, MasterCard, other major credit cards.

Should I pay upfront?

Yes, we ask you to pay upfront to guarantee fair compensation for your expert. Your funds will remain "frozen" until you receive your completed order and are fully satisfied. We also guarantee a 100% refund in case of any issues we can't resolve.

Our Academic Experts

Who are the experts working with your service?

Our experts are highly qualified professionals with advanced degrees and extensive experience in their field. We maintain strict hiring standards, accepting only 3% of applicants. We are committed to delivering outstanding results and ensuring complete satisfaction.

How can I message my assigned expert?

You can contact the expert working on your order by sending them a message. Keep in mind that your assigned expert will only be able to reply within their work hours, and their responses may be delayed. If you have an urgent question needing immediate response, you are welcome to message our customer support team, which is available 24/7.

Can I hire a specific expert?

Yes, you can assign an expert you worked with previously. If you liked the results and want them to handle your next task, type in their ID number when placing an order. There’s also an option to request assigning one of our top experts.

Order Placement and Management

How do I place an order?

To place an order, you can either describe it in the chat or fill out the order form on our website. Be as detailed as possible with your instructions so that we can deliver precisely what you need. After submitting your order details, an upfront payment is required before we begin working on your task.

How can I submit the instructions for my order?

You can upload your instructions using the order form or submit them through the website chat, which is available 24/7 to provide support and assistance with any issues.

How do you assign experts to work on orders?

After you’ve placed an order, we connect you with one of our top specialists in your field. You can ask for one of our top experts to be assigned to your project or enter the ID of a specialist you've worked with previously if you would like them to work on this project.

Can I get updates on my order?

Yes, you can track your order progress in your account. You can also contact us via chat, phone, or email for updates.

Can I change the order's details after I placed it?

Yes, you can provide extra details after submitting your order to help the expert understand your task better. However, you can't make major changes once you’ve made a payment and the expert has started working. If you do request significant alterations at that point, it may require an additional fee and a more extended deadline. In case your original instructions are completely wrong or you need an entirely different result, contact us as soon as possible, and we will find the best solution.

How can I receive the completed order?

You will receive the completed order via the email you provided when placing the order. You can also log in to your account on our platform to download the results. If you have any problems with the downloads or file format, please contact our team for assistance.

How soon will I get the finished order?

99% of all orders are completed before the set deadline, and we will do everything to deliver your assignment on time. If we fail to do it, you will get your money back.

Can I ask for revisions?

Yes, we will make any number of revisions for free as long as you request them within 14 days of receiving the initial result. To do it, reach out to us and provide feedback on your order describing what needs improvement.

Do you offer discounts?

Yes, we have a discount program for new and existing customers. If it's your first order from us, you get 15% off. You can also subscribe to our emails to receive seasonal discounts ranging from 8% to 30% off.