Privacy Policy

Effective date: January 16, 2025

We value your privacy. This Privacy Policy details how we collect, apply, share, and safeguard your information when you use our website (the "Site").

By accessing our Site, you agree to our gathering and use of your data as outlined in this policy. If you do not accept the terms of this policy, please leave the Site.

Information We Collect

We gather different types of data to provide our services, improve your experience, and stay in touch with you.

Personal Information

When using our Site, we may ask for specific personal details to reach out to you or get proof of your identity. These details may include, but are not limited to:

Name
Phone number
Postal address
Email address

Non-Personal Information

When you visit our Site, we may gather non-personal data, such as the following:

IP address
browser type and version
technical information about the device you are using
what pages you visit and how you interact with them
duration of visits
device identifier
diagnostic data and other details

Cookies and Tracking Data

To improve our services, we utilize cookies and other tracking tools to study activity on our Site. Cookies are small files that are saved on your device. They store data and often contain an anonymous unique identifier. We also apply other tracking technologies, like beacons, tags, and scripts, to collect and analyze information.

You may configure your browser to block cookies or to inform you when they're used. Keep in mind that if you reject cookies, some features of our Site may not be accessible.

Here are the examples of cookies we use:

Session Cookies: Necessary for the functioning of our Service.
Security Cookies: Used to ensure security.
Preference Cookies: Save your preferences and settings.
Advertising Cookies: Display ads tailored to your interests.

How We Use Your Information

The information we gather is used for the following purposes:

Providing our Service
Collecting analytical data to enhance our Service
Informing you about updates to our Service
Providing customer support
Examining Service usage
Finding, resolving, and preventing technical issues
Notifying you about special offers, updates about other services, and events similar to those you have shown interest in unless you have refused to receive such information

Data Retention Period

We will keep your Personal Data only as long as needed to fulfill the purposes described in this Privacy Policy. Personal Data may also be stored to address disputes, meet legal requirements, or enforce agreements and policies. Furthermore, Usage Data may be stored for internal analysis, usually for shorter periods, unless it is required to improve security, enhance the functionality of our Service, or if legal obligations necessitate a longer retention. In most cases, and unless required by law, your data will not be stored for more than 12 months after your last interaction with our Service.

Data Transfers

Your Personal Data and other details may be moved to and kept on servers located outside your state, province, country, or any other jurisdiction, where data protection laws may vary. The users who are located outside USA and choose to share information with us should be aware that it will be transferred to the United States for processing. By accepting this Privacy Policy, you consent to this transfer. We ensure the secure handling of your details and will follow this Privacy Policy in all instances of data transfer. No transfer will occur without implementing appropriate security measures to protect your information.

Data Deletion

You can demand your Personal Data removal. Once we receive a valid request, we’ll make reasonable efforts to remove your information from our records. We may keep specific information if required by law or for legitimate business purposes. The latter may include:

resolving disputes
complying with legal obligations
enforcing agreements

You may submit a data removal request through the contact form on our Contact Us page. Before proceeding, we may ask you to undergo verification to safeguard your information. After successful verification, we will delete your data immediately and inform you through email or other methods.

Data Disclosure

Disclosure to Law Enforcement

We may have to disclose your Personal Information if dictated by law or lawfully requested by public authorities (e.g., a court order.)

Legal Requirements

Personal Data may be disclosed when such action is needed to:

Guarantee user and public protection
Comply with a legal duty
Protect against legal liability
Safeguard and defend our rights or property
Investigate possible wrongdoing related to our Service

Disclosure to Third Parties

To improve our Service, we cooperate with third-party providers. We may share some non-personal data if needed for service enhancement.

Analytical Services. To know how our Service is utilized and to optimize its functionality, we work with third-party analytics providers. They may accumulate and study non-personal information regarding user interaction.
Payment Processors. We don't save your payment card information. We apply third-party payment processors that adhere to PCI-DSS standards for paid products and services. Here are their Privacy Policies:
- Payabl: Privacy Policy
Advertising Services. To show pertinent advertisements, we partner with advertising services. They collect non-personal data about your activity on our and other websites to demonstrate ads you might be interested in.
Google Analytics. This provider tracks our Service usage. It may disclose the accumulated data to other Google services for advertising. To avoid this, you can install the Google Analytics opt-out browser add-on. See more details at Google Privacy Policy page.

We do not disclose sensitive personal data with third parties and guarantee that any data shared is protected and managed in line with this Privacy Policy.

Processing Personal Data and Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are in the European Economic Area (EEA), the legal basis for collecting and utilizing your personal details, as specified in this Privacy Policy, depends on the data we collect and the way we use it. We utilize Personal Information for the following reasons:

to meet our contractual obligations
based on your consent
for our legitimate interests, as long as they do not conflict with your rights
to adhere to legal demands
to handle payment processing

We are dedicated to taking appropriate measures to help you correct, update, delete, or limit the use of your Personal Information. Please let us know if you wish to review the Personal Data we keep or request its removal from our system.

Depending on the circumstances, you may have the following rights:

Right to Access. You may request information on the Personal Data we have about you. In some cases, you can view, update, or request the deletion of your data directly through your account settings. If you can’t do this, don’t hesitate to reach us for help.
Right to Rectification. You can ask us to amend any incomplete or inaccurate details we store.
Right to Restriction. You may demand to restrict the processing of your data.
Right to Object. You can protest against our processing of your data.
Right to Withdraw Consent. In cases when we need your consent to process your information, you are free to withdraw it at any time.
Right to Data Portability. You can ask us to provide your details in a widespread, structured, and machine-readable format.

Before processing any of the above mentioned requests, we may ask you to verify your identity. Besides, you may file a complaint with the Data Protection Authority concerning our data handling practices. Please reach out to your local EEA data protection authority for detailed information.

Links to Other Sites

Our Site contains links to the websites we don't control. By clicking on a third-party link, you'll be redirected to the corresponding website. We suggest you to check the Privacy Policy of each website you visit, since we are not responsible for the content, privacy policies, or practices of these external sites.

Children’s Privacy

Our Service is not created for users under 18 years of age ("Children"). We do not intentionally gather personal details from anyone under 18. We encourage parents or guardians who believe their children shared personal data with us to get in touch with our representative. If we discover that such data was accumulated without parental consent, we will delete it from our servers.

United States Privacy Policy

This US Regional Privacy Policy is an addition to our main Privacy Policy and applies to users living in specific states. It explains the following:

types of data we gather and store
how we process and share your personal details
how you can exercise your privacy rights depending on the state you reside in

The policy applies to California, Colorado, Connecticut, Montana, Oregon, Texas, Utah, and Virginia residents. It addresses requirements under respective state privacy laws, collectively called "State Privacy Laws."

California and Colorado residents are advised to check the following:

California Consumer Privacy Notice
Colorado Privacy Notice

Remember that some rights are applicable only to the residents of specific states. To grant some requests, we may demand proof of residency.

Why We Collect Personal Information

Your personal data is collected for the following purposes:

providing and customizing our Services
handling transactions and orders
advertising and marketing
business analysis
guaranteeing the quality and security of our Services
providing customer support and managing user accounts

Your Privacy Rights

According to US privacy laws, you have rights regarding your personal data. However, there may be some exceptions.

Your rights include:

Right to Know. Seeking information about how your data has been gathered and utilized over the past 12 months. This information may include the types of personal data collected, the sources of that data, the reasons for its collection, the categories of third parties with whom it was shared, and details about any "sales" or disclosures made for business purposes.
Right to Access. Asking for a copy of your personal details.
Right to Correct. You may demand correction of incorrect information.
Right to Delete. Requesting the removal of your personal details.
Right to Opt-Out of Targeted Advertising. You can reject processing for interest-based or targeted ads.
Right to Opt-Out of “Sales” of Personal Information. Possibility to opt-out of information “sales” for residents in some states.

Furthermore, some states grant the right to cancel automated decision-making that may impact credit, employment, or legal interests. In that case, we may use profiling only to prevent or respond to fraud cases.

Exercising Your Rights

You can view, update, or remove your data through your account settings. Additionally, you can do it by contacting us via the Contact Us page. However, restricting or deleting your information may affect your experience with our Site.

Although we do not sell personal information, we use services that display interest-based advertisements, which may be considered "sharing" under State Privacy Laws. You have the option to forbid it in your privacy settings. California residents can also activate the Global Privacy Control (GPC) signal through a supported browser for enhanced opt-out functionality.

Our Services are provided to users aged 18 and older. We do not intentionally gather or disclose the personal details of users under the age of 18.

Identity Verification and Authorized Agents

We may ask you to verify your identity before processing requests for access, update, or removal of data. The verification process can include providing a government-issued ID. The verification requirement also applies to an authorized agent you appoint to submit requests on your behalf.

Accessibility, Appeals, and Non-Discrimination

Please contact us if you need any alternative formats or additional help. You can appeal our response to a privacy-related request through our Contact Us page. We do not discriminate against users who exercise their privacy rights. That means we'll not deny or change service quality based on your chosen privacy options.

California Consumer Privacy Notice

This California Consumer Privacy Notice is an addition to our Privacy Policy and US Privacy Policy. It applies specifically to the personal details collected from California residents. It follows the terms defined in the California Consumer Privacy Act of 2018, as updated by the California Privacy Rights Act of 2020 (together referred to as the "CCPA").

Types of Personal Information We Collect

Within the 12 months before the Last Updated date of this policy, we may have gathered the following personal details:

Identifiers. These may include your name, unique personal identifiers (like device IDs or IP addresses), email, and government-issued ID documents.
Other records. This information may cover your phone number, billing address, and payment details.
Commercial data. This comprises order history, instructions, and interaction with our Site and services.
Internet and other network activity. This may include details like type of device, browser settings, operating system, etc.
Geolocation data. This is an approximate location determined via Wi-Fi, GPS, or other location-enabled services.

How We Collect and Use Your Personal Information

The types of information mentioned above are gathered from different sources, as explained in the "Information We Collect" and "How We Use Your Information" sections of our Privacy Policy. These sources include you, your devices, social media platforms, service providers, marketing partners, public sources, government agencies, and our vendors.

We utilize these details for a variety of business and commercial purposes. They are detailed in the "Information We Collect" and "How We Use Your Information" sections of our Privacy Policy and the "Why We Collect Personal Information" section of our United States Privacy Policy.

Sharing or Selling Your Personal Information

We do not sell personal information for financial gain. However, we may share data with third parties, like advertising partners, for targeted ads. Under California law, this sharing could be considered a "sale," giving you the right to opt-out.

Within the past 12 months, we may have shared with advertising services for cross-context behavioral advertising the following types of personal data:

identifiers
commercial information
inferences
Internet or network activity

If you want to stop such sharing, click on the “Do Not Sell or Share My Personal Information” link in your account privacy settings. Besides, California residents can send a Global Privacy Control (GPC) signal through supported browsers. Note that GPC requests apply only to the browser that sends the signal. You can visit https://globalprivacycontrol.org for more information. We do not knowingly sell or share details of users under 18.

Disclosing Personal Information for Business Purposes

We may have disclosed personal data to service providers, contractors, and other third parties for business-related purposes.

The types of information we may have shared include the following:

identifiers
commercial details
Internet or network activity
geolocation data
other records

The disclosures for the past year may involve:

service providers
online advertising services
social networks
analytics providers
Internet service providers

Not all categories apply to every user. Additionally, we may provide information to government and tax authorities for purposes outlined in our Privacy Policy.

Exercising Your Rights

Detailed information on privacy rights and how to exercise them is published in "Exercising Your Rights" section in our US Privacy Policy.

California residents may ask for a summary of the categories of personal data disclosed to third parties for their personal marketing purposes. Without your explicit consent, we do not share or sell your information to third-party marketers.

If you have any questions regarding these practices, do not hesitate to reach out to us via the form on our Contact Us page. To process your request, we may need to verify your identity and California residency. Please note that requests submitted by mail, phone, or fax will not be accepted. Besides, they must be properly labeled and complete to be considered.

Colorado Consumer Privacy Notice

This Colorado Consumer Privacy Notice is an addition to our Privacy Policy and United States Privacy Policy. It specifically focuses on the personal details we collect from Colorado residents. The terms used in this notice are consistent with the definitions provided in the Colorado Privacy Act (CPA).

Collection and Use of Personal Information

For detailed information on the types of personal data we gather, the ways we use it, and the purposes for its processing, please check the “Information We Collect” and “How We Use Your Information” sections of our Privacy Policy, as well as the “Why We Collect Personal Information” section of our United States Privacy Policy.

Sensitive Personal Information and Children’s Data

We do not knowingly gather, use, keep, or disclose sensitive personal data, like race, ethnicity, precise location (GPS), religious or philosophical beliefs, health data, sexual orientation, union membership, biometric data, citizenship or immigration status, and any other information defined as “Sensitive” under the CPA.

Furthermore, we do not intentionally gather or use personal details from children under 18.

Sharing of Personal Information

We may disclose personal details to service providers to improve our services, comply with legal obligations, or for other purposes outlined in our Privacy Policy. Please keep in mind that not all categories specified below may apply to your data:

Payment details
Customer support interactions
Transaction information
Location data
Browser or device data
Service usage information

This personal data may be provided to the following third parties:

Professional service providers, such as law firms and auditors
Online advertising companies
Social media platforms
Marketing partners
Data analytics providers
Government and tax authorities
Internet service providers and platforms

Selling Personal Information and Targeted Advertising

We do not sell your personal information to get financial gain. Yet, we can disclose it to specific third parties, like advertising services. The CPA may classify this sharing as “sale.”

The following types of personal data may be “sold” or shared for advertising purposes:

Identifiers. They include your name, email address, device ID, or IP address.
Online and network activity. It means the information about your interaction with our services and may include your device type, operation system, web traffic, browser setting, and cookie data.
Commercial information. It comprises various order details.

You have the right to forbid sharing your personal information.

Profiling

We may use automated profiling to identify, prevent, and address unlawful or fraudulent activities. No opt-out is necessary for this type of processing, and beyond this, we do not use profiling as defined by the CPA.

Colorado Consumer Privacy Rights

Please check the “Exercising Your Rights” section of our United States Privacy Policy to learn information about your privacy rights and the way to exercise them.

Updates to Our Privacy Policy

Our Privacy Policy may be updated from time to time. When changes are made, we will publish them on this page. We will inform you of important updates via email or by displaying a notification on our Service before their implementation. The "effective date" at the top of this page will also be changed accordingly.

We suggest checking this Privacy Policy periodically to stay informed about any updates. All changes will take effect as soon as they are posted on this page.

Contact Us

If you have any further questions regarding our Privacy Policy, feel free to submit them via the form on our Contact Us page.